Our warranty on Wacker Neuson equipment.

Whether you need a rammer or an excavator, with Wacker Neuson you are on the safe side. With WeCare, we provide a warranty of up to 36 months for our machines1. And all that at no extra charge.

1Valid for all compact equipment and hand-guided light equipment purchased from a Wacker Neuson branch. Internal and external vibrators are excluded.

Up to 36 months worry-free.

WeCare offers you the following advantages:

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Included in the machine price

Thanks to WeCare, up to 36 months warranty at no extra charge on all machines1 of the Wacker Neuson brand.

1Valid for all compact equipment and hand-guided light equipment purchased from a Wacker Neuson branch. Internal and external vibrators are excluded.

Wacker Neuson employee sitting at a desk and showing customer something on a tablet.

Higher value retention and resale value

Compulsory and professionally carried out maintenance and repairs ensure a higher resale value of the machine.

Wacker Neuson employee in front of Wacker Neuson construction machines.

Financial planning security and peace of mind

With the warranty period of up to 36 months, Wacker Neuson ensures financial planning security. Cost risks are avoided.

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Transferability in case of change of ownership

The transferable warranty increases the resale value of the machine and the new owner can also benefit from these advantages. The WeCare period is not extended by a change of ownership of the unit.

Prerequisites

The advantages in the WeCare period are only provided by Wacker Neuson, if all following prerequisites are demonstrably fulfilled:

  • Regarding compact equipment: Active EquipCare module since commissioning (if applicable)
  • All instructions within the operating manual must be observed
  • All maintenance and repair work must have been performed by Wacker Neuson branches or authorized distributors
  • Use of original spare parts only for these works

 

 

Complementary WeCare packages available for additional services

The WeCare Plus and WeCare Premium packages are a particularly attractive addition. The Wacker Neuson branch or the participating sales partner takes care of everything relating to the maintenance of the construction machine, from planning to execution. This is because the packages mentioned include active maintenance management via the EquipCare telematics solution. The sales partner proactively approaches the customer as soon as the next maintenance is due.

WeCare Plus (Maintenance package)

Wacker Neuson employee sitting at a desk and showing customer something on a tablet.

Your advantages with WeCare Plus:

  • Up to 36 months warranty
  • Higher value retention and resale value of the machine
  • Planning reliability through regular maintenance
  • Transferability in the event of a change of ownership
  • Regular inspection in accordance with the operating manual
  • Active maintenance management via EquipCare2
  • Financing possible via Wacker Neuson Finance

2Requires active telematics unit for compact equipment.

WeCare Premium (Full service package)

Wacker Neuson employees talking to a customer. Wheel dumper in the background

Your advantages with WeCare Premium:

  • Up to 36 months warranty
  • Higher value retention and resale value of the machine
  • Planning reliability and machine availability
  • Transferability in case of change of ownership
  • Regular inspection in accordance with the operating manual
  • Active maintenance management via EquipCare2
  • Financing via Wacker Neuson Finance possible

2Requires active telematics unit for compact equipment.

Smiling Wacker Neuson employee, arms crossed, leaning against a Wacker Neuson construction machine.

The following damages are additionally included3:

  • Warranty damage that does not correspond to the normal wear and tear pattern of the unit (e.g. hydraulic pump)
  • Damage that is no longer part of the warranty after a certain are no longer covered by the warranty (e.g. starter battery)
  • Damage that corresponds to the normal wear pattern of the unit (e.g. castors

3Please note WeCare terms and conditions.

Want to learn more about WeCare? Contact us!

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